Service Terms and Conditions
The use of LOGOS’ services is also governed by the following policies, which constitute part of this Agreement. By using the Services, you are also agreeing to the terms of the following policies:
- Acceptable Use Policy
- Copyright Claims Policy
- Data Request Policy
- Anti-Spam Policy
Domain Registration Agreement
Additional terms may apply to certain Services you purchase or receive through LOGOS including services provided by a third party. Such additional or third-party services may be subject to additional terms that may be separately provided to you.
Account Eligibility, Ownership and Services Purchased
- Provide accurate, current and complete information about you and your organization (if applicable) as prompted by the registration forms (“Registration Data”)
- Maintain the confidentiality of your password and other information related to the security of your account
- Maintain and promptly update the Registration Data and any other information you provide to LOGOS, to keep such information accurate, current and complete.
- Be fully responsible for all use of your account and for any actions that take place through your account.
Term of the Services
The initial term of the Services you purchase shall be for the period set forth in the registration form presented to you when you order the Services (the “Initial Term”). Unless you cancel prior to the end of the Initial Term, the Services will automatically renew for periods of equal length as the Initial Term (each a “Renewal Term”) unless otherwise provided. The Initial Term and all Renewal Terms, if any, shall be collectively referred to as the “Term.”
Payments and Billing
Refund Policy and Billing Disputes
Chargebacks, Reversals, and Retrievals
If you have a billing issue, please contact LOGOS to address and resolve the issue. If LOGOS receives a chargeback or payment dispute from a credit card company or bank, your Services may be suspended without notice. Any outstanding balances accrued as a result of the chargeback(s) must be paid in full before Services will be restored.
Termination of Services
Refusal of Service
- Suspend your account until the start of the next allocation.
- Suspend the account until more bandwidth is purchased for an additional fee.
- You have all necessary rights to post or distribute such Customer Content
- Your posting or distribution of such Customer Content does not infringe or violate the rights of any third party.
LOGOS reserves the right to modify, change or discontinue any aspect of the services at any time. However, LOGOS will provide you with advance notice of any material changes to the services, so you have an opportunity to cancel if you do not agree with any such changes. LOGOS is not responsible for any damages or loss of data resulting from such action.
LOGOS provides support via LiveChat and tickets for the purpose of assisting with basic questions regarding the Services.
Your use of the services is at your own risk. LOGOS is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred through your account and to maintain all backup of Customer Content stored on LOGOS’s servers including without limitation your website files.
IP Address Allocation
Any dedicated IP order, in addition to what is provided with a hosting package, may be subject to IP justification. Justification practices are subject to change to remain in conformity with the policies of American Registry for Internet Numbers (“ARIN”) or another applicable registry. LOGOS reserves the right to deny any dedicated IP request based on insufficient justification or current IP utilization.
Additional Customer Obligations
- Engages in or promotes illegal activity.
- Engages in or promotes behavior that is defamatory, harassing, abusive or otherwise objectionable.
- Infringes the intellectual property rights or other proprietary rights of any third party.
- Violates the privacy rights or publicity rights of any third party.
- Interferes with the operation of the Services or
- Violates the terms and conditions of this Agreement or any of the policies or agreements incorporated by reference herein.
LOGOS is not compliant with the requirements of the federal Health Insurance Portability and Accountability Act (“HIPAA”). Customers are solely responsible for any applicable compliance with federal or state laws governing the privacy and security of personal data, including medical or other sensitive data. Customers acknowledge that the Services may not be appropriate for the storage or control of access to sensitive data, such as information about children or medical or health information. LOGOS does not control or monitor the information or data you store on, or transmit through, the Services. We specifically disclaim any representation or warranty that the Services, as offered, comply with HIPAA. Customers requiring secure storage of “protected health information” under HIPAA are expressly prohibited from using the Service for such purposes. Storing and permitting access to “protected health information,” as defined under HIPAA is a material violation of this Agreement, and grounds for immediate account termination. LOGOS does not sign “Business Associate Agreements” and you agree that LOGOS is not a Business Associate or subcontractor or agent of yours pursuant to HIPAA. If you have questions about the security of your data, you should contact customer support.
LOGOS complies with the Payment Card Industry Security Standard (“PCI Standard”) in connection with the collection and processing of your data and billing information. However, you are solely responsible for the security of the data and billing information you collect on your website. LOGOS will not monitor your website for compliance and therefore we are not able to verify whether your website complies with the PCI Standard.
Limitation of Liability
You agree to indemnify, defend and hold harmless LOGOS, its affiliates, and their respective officers, directors, employees and agents (collectively, the “Indemnified Parties”) from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorneys’ fees) threatened, asserted, or filed by a third party against any of the indemnified parties arising out of or relating to:
- Your use of the Services.
- Any breach or violation by you of this Agreement.
- Any of your acts or omissions. The terms of this section shall survive any termination of this Agreement.
LOGOS may assign its rights and obligations under this Agreement and may engage subcontractors or agents in performing its duties and exercising its rights hereunder, without your consent. You may not assign or transfer this Agreement or any of your rights or obligations hereunder, without the prior written consent of LOGOS. Any attempted assignment in violation of this section shall be null and void and of no force or effect whatsoever. This Agreement shall bind and inure to the benefit of the party’s respective successors and permitted assigns.
Neither party is liable for any default or delay in the performance of any of its obligations under this Agreement (other than failure to make payments when due) if such default or delay is caused, directly or indirectly, by forces beyond such party’s reasonable control, including, without limitation, fire, flood, acts of God, labor disputes, accidents, acts of war or terrorism, interruptions of transportation or communications, supply shortages or the failure of any third party to perform any commitment relative to the production or delivery of any equipment or material required for such party to perform its obligations hereunder.
LOGOS reserves its right to take all legal steps available to enforce this Agreement. LOGOS’s failure to exercise any right or remedy hereunder shall not operate as a present or future waiver of such provision or of LOGOS’s rights to enforce such right or remedy in the future. No waiver of any provisions of this Agreement or any other agreement with LOGOS shall be effective unless expressly stated in writing and signed by both parties.
This Agreement does not create any agency, partnership, joint venture, or franchise relationship. Neither party has the right or authority to, and shall not, assume or create any obligation of any nature whatsoever on behalf of the other party or bind the other party in any respect whatsoever.